Insights

Frameworks, reports and institutional thinking

Frameworks, analysis and lessons on finance, strategy, leadership, operations, people, technology and growth understood as a single system.

The five calendars a Puerto Rico business runs at once

Income tax, sales tax, payroll, the municipal licence and property tax. Five different clocks, five different authorities, and nowhere they can be seen together.

The problem is almost never where it hurts

Symptom and cause rarely live in the same place. Why fixing what hurts tends to leave the business unchanged, and what to look at instead.

The decisions you make without noticing you are making them

Not deciding is also a decision, and it usually costs more. Four decisions most businesses make by omission, and what each one costs.

Having information is not the same as being able to decide

Most businesses don't suffer from a lack of data. They suffer because the data they have doesn't arrive in time, together, or in a form that allows a choice.